Monday, February 4, 2008

So are you looking to switch or get Satellite TV

This last weekend we ended our 10 year run with Direct TV. Satellite TV, along with our friends at the cell phone companies, have this marketing program that gives the best hardware and products to NEW customers. So, being a 10 year customer and wanting a new HD DVR(Record and Pause TV at a push of a button) I called Direct TV. $400 to upgrade 2 older DVR’s and ONE HD Dvr if I stay with them for another 2 years. I Told the lady I will stay with you for 5 years if you do it for free … they said no. I reminded them that Dish Network would do it all and wire a new location for free. She said nothing …

As every smart American would do … Out goes Direct TV and in comes Dish Network. I was a little nervous as Dish is the smaller of the two, but I have been very surprised and pleased. Two technicians arrived on time and spent the morning wiring my house. They utilized existing cable where necessary and were extremely professional.

Positives:
· The Satellite is HALF the size … nice
· They looked at our setup and offered to put it on a pole due to the fact that our house has some large trees that will be blocking the satellite in the coming years. Again, no charge to do that.
· They use receivers that control 2 TV’s at once. Less Hardware – that I like
· I had four cables coming from my old Direct TV and now I have one. I was able to remove half the cables from my house. Wife is pleased!
· Very responsive menu and easy to use … easily twice as fast as my 2 year old tivos

One of these days current customers will be treated like new customers. Until that day , A switching I will go.

Craig